Description : Account Manager. Company : LSEG (London Stock Exchange Group). Location : Gdynia, pomorskie

In 2023 LSEG will expand its organizational footprint in Gdynia and open new roles of Account Managers responsible for maintaining deep customer relationships to drive account revenue retention and growth. As successful candidate you will join the diversified team of Account Managers and Junior Account Managers (portfolios to be diversified depending on the role) who will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also partner with multiple stakeholders including Sales Specialists, Proposition and Customer Relations Managers (CSM) and Operations Teams.
DAILY TASKS YOU WILL PERFORM • Manage a portfolio of Emerging clients in EMEA, and handle a book of accounts on a proactive basis • Analyze customer decision maker’s strategies, priorities, and business needs • Govern activities among internal and external stakeholders and maintain networks to close deals and drive the revenue growth of the book (exposure to Sales and Sales Specialists, Customer Relations Managers) • Maintain solid understanding of business propositions to initiate conversations and raise interest • Build and embedding a long-term trusted advisor relationship within their accounts • Oversee all commercial activities within accounts, owning the end-to-end customer relationship • Focus on maintaining overall customer engagement and expanding and retaining managed net revenue • Drive efficiency in account administration (especially for lower value and growth potential accounts) • Accountable and responsible for simple order taking
WHAT DO YOU NEED TO BRING? • Passion for the financial markets & client engagement initiatives • Fluency in Business English. Second language would be a great advantage (German, French, Spanish, Italian, Arabic, or any other languages spoken in EMEA (Europe, Middle East and Africa). • Former experience (at least 1 year) in client facing or supporting roles e.g., account management, sales, marketing, or helpdesk • Negotiation & selling skills: ability to articulate complex proposition/consultative selling and to develop/ execute sales plans • Strong interpersonal & presentation skills and proven record of successful stakeholders’ management (especially customer relationship management) • University/college degree/ Advanced degree may be preferred • Team player attitude and openness for global cooperation in diversified environment At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose – driving financial stability, empowering economies and enabling customers to create sustainable growth – in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.